Frequently Asked Questions

1How do I know if my child needs glasses?
Parents are often the first to notice, or suspect, that their child needs glasses. Clues include one or both eyes turning in, sitting close to the TV, squinting, head-tilting, holding things close, or eye-rubbing.
2Who do I see for an eye examination?
IIf your child is aged between 0 and 5 years of age, they usually see an Ophthalmologist (Eye Doctor). If they are 5 or older then they usually see an Optometrist.
3Does Poppet do eye examinations?
Yes! Poppet has an Optometrist, Samantha, who loves working with children. Go to the Book Consultation button on the top right to see when she is available.
4Why does Poppet book appointments to dispense glasses?
One on one glasses consultation allows our specialist team to pick the right pair of frames and lenses for your child. It also means that there are less distractions for the kids, as well as time to discuss all the questions you may have. We want each little Poppet to have the time they need to pick the best pair of glasses for them.
5What does it mean that Poppet is a specialist clinic?
Poppet Optics works in the niche area of children’s glasses. Our Dispensing Optician, Steph, and our Optometrist, Samantha, have lots of experience working with a variety of children. Because of our experience and training we are able to offer opinions on each individual child’s optical needs. As we almost exclusively see only children meaning we are able to stock a comprehensive range of children’s frames for all shapes, sizes and needs.
6You are a specialist – does that mean your prices are higher than usual?
No, not at all. Frames start at $99. This combined with specialist service, and free adjustments for the life of your glasses, means that Poppet Optics is the best place for all of your child’s eyewear needs.
7What is an 'optical wardrobe'?
An optical wardrobe is designed to maximise your child’s vision in all aspects of their lives. When a child wears glasses they will ideally have a couple of different pairs for different situations. Depending on their lifestyle, children will have a main pair of glasses and a backup pair. They may also have some, or all, of the following: specialized sports glasses, prescription sunglasses, and prescription swimming goggles. Steph and Samantha can discuss all the different options with you when you pop into Poppet. We help them see more, so they can do more.
8I am an adult with a small face – can I come to you for regular glasses?
Yes, you are most welcome to. Poppet is here to assist you too! You are welcome to bring in your prescription, or purchase frames only to take to your usual optician for lenses.
9Does my child really need sunglasses?
Whether your child needs prescription glasses or not, they should be wearing quality sunglasses when outdoors. Children’s eyes are particularly sensitive to UV light and childhood exposure can lead to problems later in life, such as cataracts and age related macular degeneration. So it is important for children to wear quality sunglasses outdoors, especially when in bright light or reflected light such as at the beach or skiing. For this reason, Poppet Optics stocks a great range of quality sunglasses for both children who need a prescription and those who don’t.
10What lenses should I choose for my child’s glasses?
Children should wear lenses that are impact resistant for safety. An anti-reflection coating is often also applied for maximum visual clarity. Lenses can be specially made to minimize thickness and maximize cosmetic appeal.
11How often will my child need new glasses?
Some children may get a new prescription every 3 months, others every year or two. As children grow their eyes often change as well. Your Ophthalmologist or Optometrist will advise how often they recommend a check up.
12Do I have to buy a new frame every time my child’s prescription changes?
If you wish to reuse your own frames when new lenses are required, we can organize your new lenses to be made and cut to the shape of your frames so that you won’t be without them while your new lenses are being made.
13What is the best way to clean glasses?
We supply a special spray cleaner with each pair of glasses and offer free refills when empty. This spray is best used with the cleaning cloth that we also supply. You can also use dish detergent and luke-warm water and dry the lenses with the cleaning cloth.
14What is a Dispensing Optician?
A person qualified and licensed to fit and supply eyeglasses. They interpret written prescriptions to determine the specifications of the lenses. They recommend spectacle frames, lenses and coating after consideration of the prescription and the customer’s occupation, habits and facial features.
15What is an Optometrist?
An optometrist performs eye examinations and is trained to detect, measure and correct vision problems then supply a prescription. The optometrist’s job is to solve a patient’s visual problems and detect the presence of any eye disease. They refer patients for medical attention as required.
16What is an Ophthalmologist?
An ophthalmologist is a medical doctor specialising in the eye and vision who is qualified to practice surgery and treat eye disease. This is the best person to see for infant eye examinations and if you have any concerns for your pre-schoolers eyes.